Awards
Winners are grinners
Crystalbrook Collection
2023
LuxLife Awards - Luxury Hotel & Resort Collection of the Year 2023 - APAC
2022
HM Awards 'Hotel Brand of the Year' - Highly Commended
Cairns Chamber of Commerce Business Excellence Awards 'Marketing and Communications Excellence Award' - Finalist
2021
World Luxury Hotel Awards 'Luxury Brand Australia'
2020
World Luxury Hotel Awards 'Global Luxury Hotel Group'
HM Awards 'Best Environmental Programme'
HM Awards 'Best Marketing Campaign' - Finalist
2019
Cairns Chamber of Commerce Business Excellence Awards 'Marketing and Communications Excellence Award'
Mumbrella 'Marketing Team of the Year' - Finalist
Crystalbrook Riley
2022
Tripadvisor '2022 Travellers' Choice' - Crystalbrook Riley
Tripadvisor '2022 Travellers' Choice' - Rocco
QHA Awards 'Best Deluxe Accommodation' - Finalist
QHA Awards 'Best Environmental & Energy Efficiency Practise' - Finalist
QHA Awards, 'Best Hotel Bar - Accommodation' - Finalist
HM Awards 'Upper Upscale' - Finalist
HM Awards 'Resort' - Finalist
HM Awards 'Meetings and Conferencing Property' - Finalist
HM Awards 'Hotel Day Spa' - Finalist
HM Awards 'Hotel Bar' - Rocco - Finalist
2021
Tripadvisor '2021 Travellers' Choice'
HM Awards 'Upper Upscale' Hotel
HM Awards 'Resort' - Finalist
HM Awards 'Regional Property' - Finalist
HM Awards 'Hotel Day Spa' - Finalist
HM Awards 'Hotel Bar' - Finalist
2020
World Luxury Hotel Awards 'Luxury Eco Resort Australia'
Trip Advisor '2020 Traveller's Choice'
Spice Hot 100 Hotels and Venues 'Best Sustainable Hotel'
Matador Network '25 most spectacular hotels in the world: 2020'
Global 100 'World Luxury Resort of the Year'
M&A Today Global Awards 'World Luxury Resort of the Year 2020'
HM Awards 'Best Upper-Upscale Hotel'
HM Awards 'Best Resort' - Finalist
HM Awards 'Tech Hotel' - Finalist
HM Awards 'Best Hotel Bar' - Finalist
HM Awards 'Best Hotel Restaurant' - Finalist
2019
Queensland Hotel Association 'Best Marketed Hotel'
Queensland Hotel Association 'Best Environmental Practice'
World Luxury Hotel Awards 'Best Luxury New Resort in Australia and Oceania'
Global Luxury Hotel and Spa Awards 'Excellence in Luxury Accommodation - Cairns'
HM Awards 'Best Environmental Program'
HM Awards 'Best Regional Property' - Highly Commended
HM Awards 'Best Luxury Hotel' - Finalist
HM Awards 'Best Resort' - Finalist
HM Awards 'Best New Hotel' - Finalist
HM Awards 'Best Hotel Day Spa' - Finalist
HM Awards 'Best Technology Hotel' - Finalist
HM Awards 'Best Hotel Bar' - Finalist
HM Awards 'Best Marketing Campaign' - Finalist
HM Awards 'Communications Associate' - Finalist
HM Awards 'Hotel Chef' - Finalist
Travel Weekly Awards 'Marketing Campaign of the Year' - Finalist
Crystalbrook Albion
2022
HM Awards 'Best Hotel Interior Design' - Finalist
HM Awards 'Best Boutique Hotel' - Finalist
2021
Tripadvisor '2021 Travellers' Choice'
2020
World Luxury Hotel Awards 'Luxury Architecture Design Hotel Australasia'
Tripadvisor '2020 Traveller's Choice'
HM Awards 'Best Boutique Hotel' - Finalist
2019
Australasia-Pacific Hotel Design Awards - Paul Davis Hotel Design Award
HM Awards 'Best Hotel Interior Design'
HM Awards 'Best New Hotel' - Finalist
HM Awards 'Best Boutique Hotel' - Finalist
Australian Construction Awards ‘Australian Build Excellence Award’ - Finalist
NSW Architecture Awards - Finalist
2018
Alluxia Awards 'Best Newcomer'
ArchiTeam Awards - Finalist
Architeam Awards 'Commercial Award' - Commendation
Crystalbrook Byron
2024
NSW Accommodation Awards for Excellence 'Best Environmental/Sustainable Practices' - Winner
NSW Accommodation Awards for Excellence 'Regional Deluxe Hotel of the Year' - Finalist
2023
NSW Accommodation Awards for Excellence 'Marketing Talent of the Year - Pascale Rocher' - Winner
NSW Accommodation Awards for Excellence 'Human Resources Talent of the Year - Vanessa Thompson' - Winner
NSW Accommodation Awards for Excellence 'Best Environmental/Sustainable Practices' - Highly Commended
NSW Accommodation Awards for Excellence 'Regional Deluxe Hotel of the Year' - Highly Commended
HM Awards 'Best Resort' - Highly Commended
HM Awards 'Best Environmental Program' - Highly Commended
HM Awards 'Sales Associate - Sharon Cauldwell' - Finalist
2022
The National 2022 Restaurant & Catering HOSTPLUS National Awards for Excellence 'Regional Contemporary Australian Restaurant – Formal’ - Silver
HM Awards 'Best Regional Property' - Highly Commended
HM Awards 'Best Resort' - Highly Commended
HM Awards 'Best Hotel Day Spa' - Finalist
HM Awards 'Hotel Restaurant' - Finalist
NSW Australia Restaurant & Catering Hostplus Awards for Excellence 'Regional Contemporary Australian Restaurant - Formal'
TAA Awards for Excellence 'Redeveloped Hotel of the Year'
TAA Awards for Excellence 'Sales and Marketing Talent of the Year - Pascale Rocher' - Finalist
TAA Awards for Excellence 'Food and Beverage Talent of the Year - Monique Rutene' - Finalist
TAA Awards for Excellence 'Restaurant of the Year (Deluxe) - Forest' - Finalist
TAA Awards for Excellence 'Deluxe Hotel of the Year' - Finalist
TAA Awards for Excellence 'Health Club & Spa Facilities of the Year' - Finalist
2021
Tripadvisor '2021 Travellers' Choice'
HM Awards 'Best Regional Property' - Finalist
HM Awards 'Best Resort' - Finalist
HM Awards 'Best Hotel Day Spa' - Finalist
HM Awards 'Hotel Restaurant' - Finalist
2020
Tripadvisor '2020 Travellers' Choice'
Luxury Lifestyle Awards 'The Best Luxury Wellness Retreat in New South Wales, Australia'
Byron Shire Council 'Sustainability Awards' - Nominee
HM Awards 'Best Regional Property'
HM Awards 'Best Resort' - Finalist
Crystalbrook Flynn
2022
Tripadvisor '2022 Travellers' Choice'
HM Awards 'Hotel Day Spa' - Finalist
HM Awards 'Hotel Bar' - Whiskey & Wine - Finalist
HM Awards 'Tech Hotel' - Finalist
2021
HM Awards 'Upper Upscale' - Finalist
HM Awards 'Hotel Interior Design' - Finalist
HM Awards 'New Hotel' - Finalist
HM Awards 'Hotel Day Spa' - Finalist
HM Awards 'Hotel Bar' - Whiskey & Wine - Finalist
HM Awards 'Tech Hotel' - Finalist
Crystalbrook Vincent
2023
Queensland Hotel Association 'Best Superior Hotel Award' - Winner
Queensland Hotel Association 'Best Hotel Bar' - Finalist
Crystalbrook Bailey
2022
National Awards for Excellence Restaurants and Catering, National Restaurant of the Year - CC's Bar and Grill winner
Tripadvisor '2022 Travellers' Choice'
HM Awards 'Service to the Community' - Highly Commended
HM Awards 'Serviced Apartment Property' - Finalist
HM Awards 'Hotel Restaurant' - Finalist
North Queensland & Northern Territory Restaurant & Catering Awards for Excellence 'Best Restaurant in FNQ' - CC's Bar and Grill
2021
Tripadvisor '2021 Travellers' Choice'
HM Awards 'Serviced Apartment Property' - Finalist
HM Awards 'Upscale Hotel' - Finalist
HM Awards 'Hotel Restaurant' - Finalist
North Queensland & Northern Territory Restaurant & Catering Awards for Excellence 'Best Restaurant in FNQ' - CC's Bar and Grill
2020
World Luxury Hotel Awards 'New Luxury Hotel Australia'
World Travel Awards 'Oceania's Leading New Hotel 2020' - Nominee
HM Awards 'Best Regional Hotel' - Finalist
Crystalbrook Kingsley
2022
Australasia-Pacific Hotel Design Awards - Hotel of the Year (Conversion)
Australasia-Pacific Hotel Design Awards - Paul Davis Design Award
TAA Awards for Excellence - Bar of the Year (Deluxe) - Romberg's - Highly Commended
HM Awards 'Upper-Upscale Hotel' - Finalist
HM Awards 'Business Hotel' - Finalist
HM Awards 'Hotel Interior Design' - Finalist
HM Awards 'Boutique Hotel' - Finalist
HM Awards 'Regional Property' - Finalist
HM Awards 'Hotel Bar' - Romberg's - Finalist
HM Awards 'Hotel Restaurant' - Roundhouse - Finalist
HM Awards 'Tech Hotel' - Roundhouse - Finalist
Eléme Day Spa
2022
TAA Awards for Excellence 'Health Club and Spa Facilities' - Finalist
HM Awards 'Best Hotel Spa' - Finalist
Crystalbrook Marina
2021
MIA Club Marina Awards 'Hall of Fame'
2019
MIA Club Marine Awards 'Marina of the Year'
MIA Club Marine Awards 'Best Commercial Marina under 140 Boats' - Finalist