Our Partners

With a little help from our friends

We don't just partner with anyone. We collaborate with people and organisations who share similar values, align with our mission and want to work with us to create the most remarkable experiences for you, our guests.

Here are our current partners:

Environmental

EarthCheck

Crystalbrook Collection has partnered with EarthCheck, the world’s leading scientific benchmarking, certification, and advisory group, to help create a more sustainable tourism industry. Together we will work to cut down greenhouse gas emissions, improve energy efficiencies, reduce waste, and enhance ecosystem conservation.

Citizens of the Great Barrier Reef

We are a Founding Citizen and ongoing partner of the Citizens of Great Barrier Reef. Spearheaded by Earth Hour founder, Andy Ridley, Citizens of Great Barrier Reef is a social movement designed to change consumer understanding of how everyday actions have an impact on the Great Barrier Reef and overall environment.

Become a Citizen and #UniteForTheReef.

Ocean conservation isn't just for the grown-ups. SpongeBob SquarePants invites kids to join his Reef Squad and become Junior Citizens of the Reef so he can introduce them to a whole new world under the sea and teach them about ocean conservation.

OzHarvest

OzHarvest is the first perishable food rescue organisation in Australia that collects quality excess food from more than 2,000 commercial outlets and delivers it, direct and free of charge, to more than 800 charities.

Crystalbrook Byron works with OZHarvest to collect unused food and distribute to segments of the community where it is most needed.

Teracycle

TerraCycle is an innovative recycling company that has become a global leader in recycling hard-to-recycle materials.

We have partnered with TerraCycle to provide a zero-waste approach to coffee capsules. This allows guests to enjoy quality Nespresso coffee without the guilt of what happens to the pod. Through TerraCycle, used pods and mechanically and/or manually separated into metals, organics and plastics. Metals are melted so they may be recycled. The organics (such as the coffee grounds) are composted. The plastics undergo extrusion and pelletization to be moulded into new recycled plastic products.

Plastic Free Byron

Crystalbrook Byron works closely with the Plastic Free Byron team to help us reduce the six key single-use plastic items which represent the most problematic and prolific sources of the litter stream. These items are; water bottles, foodware (cutlery, cups, plates etc.), straws, coffee cups/lids, takeaway containers and plastic bags.

University of Newcastle

Crystalbrook Kingsleys partnership with the University of Newcastle includes a four year Environmental Scholarship funded by Crystalbrook Kingsley, which will be granted to four students over the next four years with a strong passion for waste utilisation.

Green Eco Technology

Crystalbrook Kingsley engaged with Green Eco Technologies to minimise the impact of organic waste on the environment. Green Eco Technology's WasteMaster has been installed at Crystalbrook Kingsley to allow the conversion and re-purposing of food waste as a reusable resource. This recycling technology diverts food and other organic waste from landfill, from being flushed into the sewer system or incinerated, reducing future damaging effects on our environment including greenhouse gas emissions.

Bottle Cycler

Glass in an amazing material that can be infinitely recycled, but often isn’t as it can be challenging for hospitality venues to manage the removal and disposal of it. Crystalbrook Kingsley has installed the Bottle Cycler to ensure we are managing our glass waste as effectively as possible. Every glass bottle that goes through a BottleCycler machine gets recycled back into a new glass container again. This incredible company is continuing to innovate in this space with the goal of leading the resource revolution for glass, where no glass is ever wasted.

Shane's Seafood

Sourcing local, fresh and sustainably caught seafood is a key priority for Roundhouse and Crystalbrook Kingsley. The fishermen who work with Shane’s Seafood line-catch and deliver fish each day, while the fishmongers inspect and ensure the quality of the produce. All seafood is caught off NSW East Coast, with majority of what is served coming from Nelson Bay.

Shane’s Seafood and Roundhouse have also coordinated delivery in tubs, with no single use packaging and the tubs are returned for re-use to further our commitment to sustainability.

Community

AFL Cape York Eagles

AFL Cape York established in 2003 with the main purpose of coordinating the AFL Kickstart program. Their Community Engagement philosophy centres on activities that promote social justice, education, health and foster a strong sense of community spirit.

We are proud to be the Naming Rights Sponsor of the Cape York Eagles FC.

Howard Smith Wharves

Howard Smith Wharves is Brisbane’s newest riverside entertainment destination, located beneath the iconic Story Bridge. Celebrating the best of Brisbane and originally constructed in the 1930s, the precinct has brought life back into a historic space with a waterfront entertainment area that provides the perfect setting to eat, drink, play and stay. Howard Smith Wharves has set ambitious sustainability goals and are continually improving our operations to lessen our impact on the environment, including a 91.91% landfill diversion rate with the goal to achieve zero waste through the precinct.

Northern Rivers Food

Northern Rivers Food (NRF) is a not for profit food group, established by people in the food industry from the “paddock to the plate” to support the food industry in the Northern Rivers.

NRF connects people in the local food industry by providing regular events, workshops and networking opportunities. Members represent the entire food industry of the region, with growers, manufacturers, food service, food artisans, nutritionists, marketers and everything in between.

Byron Bay Wildlife Hospital

Byron Bay Wildlife Hospital Ltd (BBWH) is a company founded and led by veterinarian, film-maker and conservationist Dr Stephen Van Mil.

BBWH is committed to prevent extinction and decline of native species and maximise their chances of long-term recovery.

Byron Bay Writers Festival

Byron Writers Festival is a non-profit member organisation presenting workshops and events year-round, including the annual Festival and Crystalbrook Byron is proud to be an official partner.

Tourism

Tourism Accommodation Australia

Tourism Accommodation Australia (TAA) represents the needs and interests of the substantial operators of Australia’s accommodation industry, providing leadership for its members through advocacy, industrial relations and legal support, intelligence, research, education and networking.

Tourism Tropical North Queensland

Tropical North Queensland is known as one of the most aspirational natural destinations in the world. It is the gateway to endless unique experiences set in some of the most beautiful bucket-list locations imaginable. From the Great Barrier Reef to the outback, through to the Earth’s most ancient rainforest, TNQ is a passionate community of story-tellers.

We work with TTNQ as a partner of business events at (Crystalbrook Riley, Crystalbrook Bailey and Crystalbrook Flynn)

Destination Byron

Crystalbrook Byron is on the board for Destination Byron, representing the resort and greater Byron Bay tourism efforts.

Destination Byron is a forum to educate and instigate positive change on all matters Byron visitor economy related.

Australian Tourism Export Council

ATEC is the peak industry body representing Australia's $40 billion tourism export sector, representing more than 1,000 large national and multinational companies across Australia.

Cairns Chamber of Commerce

The peak body for business representation in the Cairns region, Cairns Chamber of Commerce acts as a voice of Cairns' businesses focussed on making it easier for local business to increase exposure, take advantage of networking opportunities, and access information and services that can increase business efficiency.

Brisbane Economic Development Agency

Brisbane Economic Development Agency (Brisbane EDA) plays a vital role in growing Brisbane’s economy, driving demand for Brisbane, and creating growth and trade opportunities for local Brisbane businesses.

We work with Brisbane Economic Development Agency as a partner of Crystalbrook Vincent.

Byron Bay Chamber of Commerce

Crystalbrook Byron is an active member of the Byron Bay Chamber of Commerce. The purpose of the Byron Bay Chamber of Commerce is to support local businesses to collaborate and innovate to benefit their own growth and prosperity, the broader community and to enhance the unique reputation of Byron Bay as a thriving values-driven place to do business.

Business Hunter

The largest regional peak business group in Australia, representing members across all business and industry sectors within the greater Hunter region. Business Hunter is a not-for-profit member organisation dedicated to connecting people in business with what they need to succeed. The organisation advocates for and connects likeminded business, working together to promote and grow our great region.

Newcastle Tourism Industry Group

The Newcastle Tourism Industry Group is the unified voice for the tourism industry, bringing together the tourism sector and all businesses and services that create the Newcastle experience.

Completed Partnerships and Projects

The Last Straw on the Great Barrier Reef

‘There’s no excuse for single-use’. The Last Straw on the Great Barrier Reef (GBR) is the Official Campaign© targeting plastic straws in venues around the GBR.

We worked with Citizen’s of the GBR, and The Last Straw Australia in an effort to make the GBR region plastic straw free and reduce plastic pollution entering the Reef. On 1 September 2021, the Queensland government's single-use plastic ban came into effect - a win for the Reef, it's animals, and the planet!

'Nurture Nature' Events Queensland

Business Events Cairns and Great Barrier Reef introduced the Nurture Nature events initiative, allowing event organisers hosting business functions, seminars or exhibitions with over 20 attendees in Tropical North Queensland to contribute towards the sustainability of the region.

Crystalbrook Riley donated $5 per delegate to local environmental and wildlife causes.

Take 3 for the Sea - Byron

Through education that inspires participation, Take 3 is building a global movement of people to be the plastic pollution solution. Take 3 pieces of rubbish with you when you leave the beach, waterway or…anywhere, and you have made a difference. Take 3 has delivered education programs to 350,000 students from 400 schools, 40 surf clubs and countless communities around Australia.

Crystalbrook Byron actively participated in the Take 3 for the Sea, an initiative led by Byron Shire Council, and worked with Audley Travel to donate a portion of all their resort bookings (until June 2020) to the environmental cause.

Beyond Blue

Anxiety, depression and suicide affect millions of people around Australia, impacting how they connect with family and friends, thrive at work, and live productive and meaningful lives. Beyond Blue helps people in Australia understand that these feelings can change and equips them with the skills they need to look after their own mental health and wellbeing, and to create confidence in their ability to support those around them.

Throughout the second half of 2020, we donated a grand total of $26,000 to Beyond Blue ($5.00 from every direct booking), which went towards the Beyond Blue Support Service - a provider of free, confidential and immediate counselling and referral 24-hours a day, seven days a week. This contribution assisted over 550 people living in Australia requiring support.

In 2021, from late August until the end of September, we donated $5 from every Crystalbrook Collection Gift Card purchase to Beyond Blue.